NORTH SHORE FAMILY PRACTICE: Rotas and Resources
COMMUNITY CALL GROUP 2018 - 604.984.3846
1.DO NOT CALL THE RESIDENTIAL CARE ON-CALL PHYSICIAN DIRECTLY. INSTEAD, FOLLOW THE INSTRUCTIONS BELOW. To speak with a physician about a residential care patient, please check whether their most responsible physician (MRP) is part of the Residential Care Initiative - see Physician List, below. If so, refer to the Residential Care Initiative on-call schedule available here to find out whether to call the MRP or Lions Gate Hospital switchboard (604-988-3131).
2. When you call 604-988-3131, the switchboard operator will tell you the name, and phone or pager number of the on-call physician. Note down this information.
3.The switchboard operator will also transfer you directly to the on-call physician
4.If the on-call physician does not answer, leave a voice mail message (if possible).
5.If the on-call physician does not return your call promptly, please do not call the switchboard operator again. Instead, follow your facilitys standard procedures, which may include calling the on-call physician again, calling the patients most responsible physician, calling the facilitys medical director, and/or using your judgement about next steps.
If you have any questions about the Residential Care Initiative on-call process, please contact Emilie Desmottes, Project Lead, North Shore Division of Family Practice at edesmottes@divisionsbc.ca or 778-945-3017
Use call group phone numbers to reach the on-call physician, after office hours - nights, weekends, and stats.
Contact physician directly if not shown in Call or Rounds calendar
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